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Water & Sewer
Pelham Water Works is dedicated to providing our customers with safe, high-quality water and reliable service. Improvements are continuously being made to all aspects of the water system to ensure an adequate supply of water to one of the nation’s fastest-growing communities. Both the Pelham Water Works and the Sewer Department meet or exceed all standards set by the Alabama Department of Environmental Management (ADEM) and the United States Environmental Protection Agency (EPA).
Important Information
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Annual Drinking Water Quality Report
Read the annual water quality report from Pelham Water Works.
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Billing & Payment Information
Important billing and payment information from Pelham Water Works.
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Disconnect Policy for Non-Payment
Read the Water & Sewer Department's policy for non-payment.
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Electronic Applications
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Establish or Discontinue Service
Learn the requirements for establishing or discontinuing water & sewer service in Pelham.
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Pay Bill Online
Find out more about viewing, managing, and paying your utility bill online.
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Report a Problem
Read how to report a problem to the Pelham Water Works.
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Water Education
Learn more about lead in the water, secondary water meters, standards for construction, and water quality.
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Water Leak Adjustments
The City of Pelham Water Works offers courtesy assistance in the event a customer experiences a substantial increase in water use due to a water leak.
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Water Main Replacement Program
The City of Pelham implemented a 5-year Water Main Replacement Program in 2021. Read the plan.
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Water & Sewer Rates
Read the rates for residential and commercial water as well as the percentage of sales tax pertaining to water and sewer rates.
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General Information for Utility Service